The InterNeg E-business Bibliography

This bibliography has been made especially for students who are taking graduate courses in e-business at the Concordia University in Montreal. Its primary purpose, therefore, is to provide citations and links to a limited number of sources rather than be a comprehensive bibliography of the field.

In Part 1 books, journals and web sites about internet, web, e-business and related issues are listed. Journal articles, reports and other materials which are specific to a particular topic are listed in Part 2. Most of the materials in Part 2 are available on-line. Because web pages are often being moved, many links given in this part point to the local site rather than to the original site. This bibliography will be updated at least four times a year.

Please send me an email if you find an interesting article or a reference that is releveant to one of the topics.

Thanks, Gregory Kersten (Montreal 2001)

General references

• Books
  • Amor, D., The E-business (R)Evolution: Living and Working in an Interconnected World, HP Professional Books, Prentice Hall, 2000.
  • R. Ben-Natan and O. Sasson, IBM Websphere Starter Kit, McGraw-Hill, 2000.
  • Brynjolfsson, E. and Kahin, B., Understanding the Digital Economy, Cambridge: MIT Press, 2000.
  • Greenstein, M. and T.M. Feiman, Electronic Commerce: Security, Risk Management and Control, Irwin, 2000.
  • Castells, M., The Information Age: Economy, Society and Culture, Blackwell, 1999.
  • Westland, C. and C. Clark, Global Electronic Commerce, MIT Press, 1999.
  • Leebaert, D., The Future of the Electronic Market Place, MIT Press, 1999.
  • Greenspun, P. Philip and Alex's Guide to Web Publishing AP Professional, (on-line) 1999.
  • Treese, G.W. and L.C. Steward, Designing Systems for Internet Commerce, Addison Wesley,1998.
  • Rheingold, H. The Virtual Community, (on-line), 1998.
  • Kalakota, R. and A. B. Whinston, Readings in Electronic Commerce, Addison Wesley, 1996.
  • Adam, N. and Y. Yesha, Electronic Commerce: An Overview, Springer Verlag, 1996.
  • Mansell, R. and R. Silverstone, (eds.), Communication by Design: The Politics of Information and Communication Technologies, New York, NY; Oxford University Press, 1996.
    
    
• Journals
  • International Journal of Electronic Commerce (abstracts)
  • Journal of Organizational Computing and Electronic Commerce
  • Electronic Markets
  • Journal of Electronic Commerce Research
  • e-Service Journal
  • Internet Research
  • Journal of Interactive Marketing
  • E*Journal
  • Journal of Internet Banking and Commerce
  • Decision Support Systems
  • Information Systems Research
  • European Journal of Information Systems
  • ACM Communications.
    
    

• Web Sites
  • Research in electronic commerce
  • http://ecommerce.internet.com/
  • ZDNet E-Business, Ziff-Davis Net
  • http://www.ibm.com/e-business/, IBM.
  • NetAcademy(NA)on Business Media.
  • Digital Times
  • http://ecommerce.ucc.ie/
  • MIT E-commerce Research Forum

PART 2 - Articles, reports, notes (links to sections below)

1. Introduction to e-business
2. The network infrastructure for e-business
3. Organizational and business models and strategies
4. Economics of electronic commerce
5. Marketing and advertising
6. Auctions, negotiations and other business transactions
7. Agents and intermediaries
8. Trust and security. Payment systems
9. Customization and personalization
10. Digital products
11. Technologies
12. Virtual organizations, communities and extended enterprises
13. Public Policy Issues
14. Information/knowledge/networked economy?

1. Introduction to e-business

• Special Section of ACM Sigmod Record on Electronic Commerce, Vol. 27, No. 4, December 1998.
• Electronic Commerce in Europe (Introduction).
• Zwass, V., Structure and Macro-level Impacts on Electronic Commerce.
• "Business and the Internet: The Net Imperative", A Survey of Electronic Commerce, The Economist, 26 June 1999.
• Odlyzko, A., "The Bumpy Road of Electronic Commerce", AT&T Labs - Research (pdf file).
• Ettwein, J. and D. Gua, "Internet Commerce Basics", Electronic Markets, 8(1), 1998, (pdf).
• Chapter 1, "Introduction to Electronic Commerce", Westland, C. and C. Clark, Global Electronic Commerce, MIT Press.
• Barua, Pinnel et al (1998) Measuring the Internet economy : Studies in Internet Commerce. Texas A&M Research Paper.
• Chapter 1. "Introduction to Electronic Commerce", Westland, C. and C. Clark, Global Electronic Commerce, MIT Press, 1999
• Zinkhan, G. and R. T. Watson, "E-commerce: a Marriage of Management Information Systems and Marketing", Journal of Market-Focused Management, 3(1), 1999.

2. The network infrastructure for e-business

• Brief history of the Internet, Internet Society.
• A brief history of the Internet, Vint Cerf.
• Yahoo Internet Beginners Guides, Yahoo.
• Information Economies Project, IBM Institute for Advanced Commerce.
• Chapter 5. "Telecomminication Infrastructure in Transition", Westland, C. and C. Clark, Global Electronic Commerce, MIT Press, 1999.

3. Organizational and business models and strategies

• Timmers, P., "Business Models for Electronic Markets", Electronic Markets, 8(2), 1998, (pdf). (Discussion on the emerging business models and a framework for the classification of Internet electronic commerce business models.)
• Bambury, P., A Taxonomy of Internet Commerce, First Monday 3(10), 1998.
• CommerceNet, CommerceNet Global Partners Program, 1999.
• Future Shopping, Forbes ASAP, 1998.
• Steiger, P., M. Stolze, M. Good, Beyond Internet Business-as-Usual, SIGCHI Bulletin, 30(4),1998.
• Geller, D., The Seven Deadly Sins of E-Commerce, E-Commerce Times, 1998.
• Hoffman, D.L., Novak, T.P., and Chatterjee, P., Commercial Scenarios for the Web: Opportunities and Challenges. Journal of Computer Mediated Communication 1(3), 1998.
• Malone, T.W. and J.F. Rockart, "Computers, Networks and the Corporation," Scientific American, 265(3), (September 1991), 128-136.
• Rayport, J. and J. Sviokla, “Exploiting the Virtual Value Chain.”, Harvard Business Review, Nov.-Oct. 1995.
• Fruhling, A.L. and Digman, L.A. (2000), "The Impact of Electronic Commerce on Business-level Strategies", Journal of Electronic Commerce Research, 1(1), 2000.
• Steinfield, C. and S. Klain, "Local vs. Global issues in E-commerce", Electronic Markets, 9(1/2), 1999, (pdf).
  
• Information Policy Council, Electronic Customer Services Strategy.Government of Australia, 1997.
• Yoffie, D. B., and M. A. Cusumano, "Judo Strategy: The Competitive Dynamics of Internet Time", Harvard Business Review, January-February 1999
• O'Reilly, T., Open-source revolution, Originally published in Release 1.0, November 1998.
• Sherman, G. and Avila, E.,.The Portal's role for E-commerce, ClickZ Network, 1998.
• Merkow, M.. "Evolving E-Commerce to the Next Generation", E-commerce Outlook, internet.com, 1999.
• Griffith and Kramph (1998) "An Examination of the Web-Based Strategies of the Top 100 U.S. Retailers," Journal of Marketing Theory and Practice.
• Morris, C.R. and C.H. Ferguson, "How Architecture Wins Technology Wars", Harvard Business Review, March-April, 1993, 86-96.

4. Economics of electronic commerce

• Gupta, A., Jukic, B., Parameswaran, M., Stahl, D. and AB. Whinston, "Streamlining the Digital Economy How to Avert a Tragedy of the Commons", IEEE Internet Computing.
• Indicators Reports, The Internet Economy Indicators
• Varian, H.R., Information Economy - "The Economics of the Internet, Information Goods, Intellectual Property and Related Issues".
• Kroke, A. and M.A. Weinstein, "The Political Economy Of Virtual Reality: Pan-Capitalism", CTHEORY.
• In Search of a Perfect Market, A Survey of Electronic Commerce, The Economist, 9/97.
• Goldhaber, M.H., The Attention Economy and the Net.
• The Hitchhiker’s Guide to Cybernomics," The Economist, September 28, 1996.
• Developing the Business Components of the Digital economy, Special Issue of International Journal of Electronic Commerce, 3(3), 1999.

5. Marketing and advertising

• Smith, M., J. Bailey, and E. Brynjolfsson, "Understanding Digital Markets: Review and Assessment", MIT Center for eCommerce, 1999 (pdf file).
• Brannback, M., "Is the internet changing the dominant logic of marketing". European Management Journal, 1997.
• Bakos, Y., "The Emerging Role of Electronic Marketplaces on the Internet," Communication of the ACM, 1998.
• Segev, A., J. Gebauer and F. Färber, "Internet-based Electronic Markets", International Journal of Electronic Markets, 1999 (pdf file, 54k).
• Snyder, H., H. Rosenbaum and S. Schlag, "Advertising on the World Wide Web: Issues and Policies for not-for-profit Organizations", ASIS 1996 Annual Conference.
• Fong, T., D. Fowler and P.M., Swatman, "Success and Failure Factors for Implementing Effective Electronic Markets", Electronic Markets, 8(1), 1998, (pdf). (This article reports the development of a set of success and failure factors for electronic markets.)
• Hoffman, D.L. and T.P. Novak, "A New Marketing Paradigm for Electronic Commerce", The Information Society, 1996.
• Project 2000, Research Program on Marketing in Computer-mediated Environments, Vanderbilt University.
• Nemzow, M., "Ecommerce "Stickiness" for Customer Retention", Journal of Internet Banking and Commerce, 4(1), 1999.
• Hoffman, D.L. and T.P. Novak, "Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations", Journal of Marketing (1996).
• Chapter 12, "Successful E-Commerce ", Westland, C. and C. Clark, Global Electronic Commerce, MIT Press.

6. Auctions, negotiations and other business transactions

• Bermudex, J. and K. King, "Architecture in Digital Space. Actual & Potential Markets", Acadia, 1995.
• Beam, C., M. Bichler and A. Segev, "Services of A Broker in Electronic Commerce Transactions", Electronic Markets, 8(1), 1998, (pdf).
• Kephart, J.O., J.E. Hanson and J. Sairamesh, "Price and Niche Wars in a Free-Market Economy of Software Agents", IAC, IBM, 1998.
• Kersten, G.E., S.J. Noronha and J. Teich, "Are All E-Commerce Negotiations Auctions?", InterNeg INR8/99, (pdf file).
• Janson, S., "Agent-Based Systems" , Swedish Institute of Computer Science.
• Benjamin, R. and R. Wigand, "Electronic Markets and Virtual Value Chains on the Information Superhighway," Sloan Management Review, Winter 1995, 36(2), 62-72.
• Kersten, G. and S. Noronha, "Negotiations in Electronic Commerce: Methodological Misconceptions and a Resolution", InterNeg Report, 1999.
• Chapter 7, "Electronic Auctions and Intermediaries", Westland, C. and C. Clark, Global Electronic Commerce, MIT Press.

7. Agents and intermediaries

• Ehrlich, K. and D. Cash, "The invisible world of intermediaries: a cautionary tale", Computer Supported Cooperative Work,8(1/2), 1999.
• Macredie, R. D., "Mediating Buyer-Seller Interactions: The Role of Agents in the Web Commerce", Electronic Markets, 8(1), 1998, (pdf).
  (Considers the role of software agents in mediating interaction between users and web-based companies; presents a sample set of agents and highlights key issues in the design of such agents.)
• Sarkar, M.B., B. Butler and C. Steinfield, "Intermediaries and Cybermediaries: A Continuing Role for Mediating Players in the Electronic Marketplace", Journal of Computer Mediated Communication 1(3), 1998.
• Choi, S-Y, Stahl, D. and Whinston, A.B. "Intermediation, Contracts and Micropayments in Electronic Commerce", Electronic Markets, 8(1), 1998, (pdf).
  (Electronic markets may not be blindingly efficient because of the nature of a market; one reason why this will be the case is presented, and innovative processes to prevent market failure introduced.)

8. Trust and security. Payment systems

• Merkow, M., "E-commerce Security Threats Are Legion", E-Commerce Outlook, 1999.
• Peirce, M., "Payment Mechanisms Designed for the Internet", (resource page).
• Froomkin, M., "The Unintended Consequences of E-Cash", 1997.
• Visa, "SET Secure Electronic Transaction", Visa: New Technologies.
• Denny, S., "The Electronic Commerce Challenge", Journal of Internet Banking and Commerce, 3(3), 1998.
• Chapter 10, "Secure Digital Payements", Westland, C. and C. Clark, Global Electronic Commerce, MIT Press.

9. Customization and personalization

• To do

10. Digital products

• Kerstin Forsberg, "The Virtual Product; An Advanced User Interface for Real Products?", University of Gothenburg, 1997.

11. Technologies

• Danish, S., "Building Database-driven Electronic Catalogs", Special Section of ACM Sigmod Record on Electronic Commerce, Vol. 27, No. 4, December 1998.
• Meltzer, B. and R. Glushko, "XML and Electronic Commerce: Enabling the Network Economy," Special Section of ACM Sigmod Record on Electronic Commerce, Vol. 27, No. 4, December 1998.
• "Wheel of fortune", A Survey of Electronic Commerce, The Economist, 21 November 1998.

12. Virtual organizations, communities and extended enterprises

• Information Technology and the Virtual Organization,Special Section of International Journal of Electronic Commerce, 3(1), 1998.
• Bultje, R., J. van Wijk "Taxonomy of Virtual Organisations, based on definitions, characteristics and typology", Virtual Organization.net, IVI, University of Berne, (pdf file, 250k).
• Steenbakkers, W., V. Jansen and H. Jägers, "Electronic Commerce and Virtual Organizations", The Electronic Journal of Organizational Virtualness, 1(1), 1999. (PDF file, ).
• Special Issue on Virtual Organizations, Journal of Computer-Mediated Communication, 3(4), 1998.
• Cashel, J.,"The Emergence of Collaborative Communities", Online Community Report.
• Nouwens, J.and H. Bouwman, "Living Apart Together in Electronic Commerce: The Use of Information and Communication Technology to Create Network Organizations", Journal of Computer Mediated Communication 1(3), 1998.
• Armstrong, A. and J. Hagel III, "The Real Value of On-Line Communities," Harvard Business Review, May-June, 1996.
• L. Li-Jen Chen and B.R. Gaines, "Communication, Knowledge and Social Processes in Virtual Organizations: From Socioware to CyberOrganism", Knowledge Science Institute, University of Calgary.
• Palmer, J.W. and C. Speier, "A Typology of Virtual Organizations: An Empirical Study", The University of Oklahoma.

13. Public policy issues

• Kraut, R. et al, "Social impact of the Internet: what does it mean?" Communications of the ACM, 1998.
• Marx, G.T., "What's in a name? Some reflections on the sociology of anonymity", Information Society Journal, 1999.
• Clinton, W.J. and A. Gore, Jr., "A Framework For Global Electronic Commerce", White House.
• Federal Trade Commission, "Privacy Online: A Report to Congress", 1998.
• Online Community Report. http://www.forumone.com/report/index.htm. Twice-monthly e-mail newsletter covering current events and trends in online business and other communities.
• Spar, D. and J. Bussgang, J., "Ruling Commerce in the Networld". Journal of Computer Mediated Communication. 1(2), 1996.
• Swindells, C et and Henderson, K.. "Legal Regulation of Electronic Commerce", The Journal of Information, Law and Technology (3), 1998.
• Borestein, N.S., "Perils and Pitfalls of Practical Cybercommerce," Communications of the ACM, June 1996..
• J. Boyle, "A Politics of Intellectual Property: Environmentalism For the Net?".
• James, M.L., "Electronic Commerce: Security Issues", Science, Technology, Environment and Resources Group, Research Paper 12 1998-99, 16 February 1999, Parliament of Australia.
• Usunier, J. Market Across Cultures. Prentice Hall, New York, NY, 1996.

14. Information/knowledge/networked economy?