Post-Negotiation Questionnaire

In thinking about your experience with using an eNS in the collective bargaining simulation, please answer the following questions. We are interested in your thoughts on the eNS you used in the negotiations as well as your thoughts on how the actual negotiation went. Your feedback is a very important part of the research on the use of eNS in negotiations. It will also assist us in making better tools available to you. We very much appreciate your cooperation.

Thanks --The Tournament Team

Approximately how much time did you spend to learn about the functions of the eNS that you used in the negotiation, prior to the negotiation?
Approximately how much time did you spend to prepare for the negotiation without help from your instructor (e.g., analyze the case, gather information, plan the strategy)?
Individually:
In the team, if you were a team member:
Approximately how much time did you spend to prepare for the negotiation with help from your instructor (e.g., analyze the case, gather information, plan the strategy)?
Individually:
In the team, if you were a team member:
Approximately how many hours did you spend during the negotiations in the following activities?
Planning offline without help:
Planning offline with help:
Negotiating online:

How would you describe your team's (or your own, if you negotiated individually) approach to the negotiation with the other side:

Informative		Uninformative
Persuasive		Push-over
Honest		Deceptive
Accommodating		Exploitative
Cooperative		Competitive
Avoiding		Assertive
Fair		Unfair
Flexible		Rigid

How important for your was the outcome that your counterpart achieve?
Extremely important Not at all important
If you reached an agreement, how satisfied are you with that agreement?
Extremely satisfied Extremely unsatisfied
Was the outcome of the negotiation what you thought it would be before you started negotiating?
Yes, completely No, not at all
How much control did you (if you negotiated individually) or your team (if you negotiated as a team) have over the negotiation process?
Very much in control Not at all in control
Would you call your negotiations with the other side:
Very friendly Very hostile
How satisfied are you with your performance in this negotiation?
Extremely satisfied Extremely unsatisfied
Did you or the other side contact each other using email or any other communication means outside the system?
Yes No

What can you say about your counter-part in the negotiations? The opposing team (person) was:

Informative		Uninformative
Persuasive		Push-over
Honest		Deceptive
Accommodating		Exploitative
Cooperative		Competitive
Reliable		Unreliable
Avoiding		Assertive
Likable		Not Likeable
Rational		Irrational
Trustworthy		Untrustworthy
Kind		Unkind
Fair		Unfair
Flexible		Rigid

Did you feel that you understood the priorities of the opposing team (person) in the negotiation?
Always Never
Could the negotiation process have been improved?

I would like to have more time to negotiate:
Completely disagree Fully agree

I would like to have more information about the other side:
Completely disagree Fully agree

I felt constrained by the rigidness of the system that I used:
Fully agree Completely disagree

I felt constrained by the pre-defined structure of the issues in the case:
Completely disagree Fully agree

I would have liked more time to discuss with my team what we should do (omit if you negotiated individually):
Fully agree Completely disagree

I would have liked more time to understand my team's preferences (omit if you negotiated individually):
Fully agree Completely disagree

The chief negotiator on my team made unilateral decisions (omit if you negotiated individually):
Fully agree Completely disagree
How easy or difficult you found it to learn the eNS you used in the competition:
Extremely easy Extremely difficult
How easy or difficult you found it to use the eNS you used in the competition.
Extremely easy Extremely difficult
(System-specific questions, their names are not required) Rate the usefulness of the following features of the system you used.

Negoisst:
Representation of the negotiation problem
Extremely useful Not useful

Offer exchange mechanism
Extremely useful Not useful

Extremely useful Not useful

Notification of changes
Extremely useful Not useful

Links between contract points and associated messages
Extremely useful Not useful

Utility rating display for each offer
Extremely useful Not useful

WebNS:
Representation of the negotiation problem
Extremely useful Not useful
The structure of the negotiation process
Extremely useful Not useful
Instant text message exchange through negotiation windows
Extremely useful Not useful
Using NetMeeting for audio and video information exchange
Extremely useful Not useful
Preparation and exchange of final agreement
Extremely useful Not useful
Negotiation history
Extremely useful Not useful

SimpleNS:
Representation of the negotiation problem
Extremely useful Not useful
The structure of the negotiation process
Extremely useful Not useful
Separation of offers and messages
Extremely useful Not useful
Negotiation history
Extremely useful Not useful

Inspire:
Representation of the negotiation problem
Extremely useful Not useful
The structure of the negotiation process
Extremely useful Not useful
Notification of changes by email
Extremely useful Not useful
Separation of offers and messages
Extremely useful Not useful
Rating of your and the opponents’ offers
Extremely useful Not useful
Offer exchange mechanism
Extremely useful Not useful
Negotiation history
Extremely useful Not useful
Negotiation dynamics graph
Extremely useful Not useful
Post-settlement phase
Extremely useful Not useful

MeetingOne:
Collaboration on negotiation documents (ability to see/share documents, websites, applications..)
Extremely useful Not useful
Ability to see the changes made instantaneously when collaborating
Extremely useful Not useful
Ability to transfer files to all or specific participants
Extremely useful Not useful
Ability to chat
Extremely useful Not useful
Ability to give/receive instant feedback
Extremely useful Not useful
Ability to use voting; polling to negotiate offers
Extremely useful Not useful
The audio conferencing component
Extremely useful Not useful
How easy to use was the audio conferencing?
Extremely easy Not easy

SmartSettle:
Structure of the negotiation process
Extremely useful Not useful
Mode of communication
Extremely useful Not useful
Notification of changes
Extremely useful Not useful
Package Rating display
Extremely useful Not useful
History of negotiation
Extremely useful Not useful
Satisfaction graphs
Extremely useful Not useful
Offer exchange mechanism
Extremely useful Not useful
Suggestions made by the system
Extremely useful Not useful
Joint gains mechanism
Extremely useful Not useful
What feature(s) of the system you used did you like the most?
What feature(s) of the system did you like the least?
What feature(s) would you like to see in the system you used?
Given your experience with the system you used in this negotiation, would you use the system again? (Select all that apply:)
To practice your negotiation skills? Yes No
To prepare for a negotiation? Yes No
To conduct an actual negotiation with another party? Yes No

If you would use the system to conduct actual negotiations, then:
  The negotiator would need sufficient practice with the existing eNS Yes No
  Only if changes were made to the eNS Yes No
  Only as a tool to be used together with face-to-face negotiations Yes No
If this system was used in a real-life bargaining situation, what benefits would you expect the negotiating parties to experience? (choose as many as appropriate)
no real benefits would be achieved
better settlements for both parties
less time spent on negotiations
behaviors of negotiators would be less antagonistic
attitudes of negotiators would be less antagonistic
other specify

If you have any further questions, comments, suggestions, we are interested in hearing them.
.... Thanks once again.

Please send us your comments!