Post-Negotiation Questionnaire

In thinking about your experience with using an eNS in the collective bargaining simulation, please answer the following questions. We are interested in your thoughts on the eNS you used in the negotiations as well as your thoughts on how the actual negotiation went. Your feedback is a very important part of the research on the use of eNS in negotiations. It will also assist us in making better tools available to you. We very much appreciate your cooperation.

Thanks --The Tournament Team


  1. Approximately how much time did you spend to learn about the functions of the eNS that you used in the negotiation, prior to the negotiation?


  2. Approximately how much time did you spend to prepare for the negotiation without help from your instructor (e.g., analyze the case, gather information, plan the strategy)?
    Individually:   
    In the team, if you were a team member:

  3. Approximately how much time did you spend to prepare for the negotiation with help from your instructor (e.g., analyze the case, gather information, plan the strategy)?
    Individually:  
    In the team, if you were a team member:

  4. Approximately how many hours did you spend during the negotiations in the following activities?
    Planning offline without help:  
    Planning offline with help:  
    Negotiating online:

  5. How would you describe your team's (or your own, if you negotiated individually) approach to the negotiation with the other side:

    Informative

    Uninformative

    Persuasive

    Push-over

    Honest

    Deceptive

    Accommodating

    Exploitative

    Cooperative

    Competitive

    Avoiding 

    Assertive

    Fair

    Unfair

    Flexible

    Rigid


  6. How important for your was the outcome that your counterpart achieve?
    Extremely important Not at all important

     
  7. If you reached an agreement, how satisfied are you with that agreement?
    Extremely satisfied Extremely unsatisfied
     
  8. Was the outcome of the negotiation what you thought it would be before you started negotiating?
    Yes, completely No, not at all
     
  9. How much control did you (if you negotiated individually) or your team (if you negotiated as a team) have over the negotiation process?
    Very much in control Not at all in control
     
  10. Would you call your negotiations with the other side:
    Very friendly Very hostile
     
  11. How satisfied are you with your performance in this negotiation?
    Extremely satisfied Extremely unsatisfied
     
  12. Did you or the other side contact each other using email or any other communication means outside the system?
    Yes No
     
  13. What can you say about your counter-part in the negotiations? The opposing team (person) was:

    Informative

    Uninformative

    Persuasive

    Push-over

    Honest

    Deceptive

    Accommodating

    Exploitative

    Cooperative

    Competitive

    Reliable

    Unreliable

    Avoiding 

    Assertive

    Likable

    Not Likeable

    Rational

    Irrational

    Trustworthy

    Untrustworthy

    Kind

    Unkind

    Fair

    Unfair

    Flexible

    Rigid


     
  14. Did you feel that you understood the priorities of the opposing team (person) in the negotiation?
    Always Never
     
  15. Could the negotiation process have been improved?

    I would like to have more time to negotiate:
    Completely disagree Fully agree

    I would like to have more information about the other side:
    Completely disagree Fully agree

    I felt constrained by the rigidness of the system that I used:
    Fully agree Completely disagree

    I felt constrained by the pre-defined structure of the issues in the case:
    Completely disagree Fully agree

    I would have liked more time to discuss with my team what we should do (omit if you negotiated individually):
    Fully agree Completely disagree

    I would have liked more time to understand my team's preferences (omit if you negotiated individually):
    Fully agree Completely disagree

    The chief negotiator on my team made unilateral decisions (omit if you negotiated individually):
    Fully agree Completely disagree

  16. How easy or difficult you found it to learn the eNS you used in the competition:
    Extremely easy Extremely difficult

  17. How easy or difficult you found it to use the eNS you used in the competition.
    Extremely easy Extremely difficult

  18. (System-specific questions, their names are not required) Rate the usefulness of the following features of the system you used.

    Negoisst:
    Representation of the negotiation problem
    Extremely useful Not useful

    Offer exchange mechanism
    Extremely useful Not useful

    Extremely useful Not useful

    Notification of changes
    Extremely useful Not useful

    Links between contract points and associated messages
    Extremely useful Not useful

    Utility rating display for each offer
    Extremely useful Not useful
     
    WebNS:
    Representation of the negotiation problem
    Extremely useful Not useful
    The structure of the negotiation process
    Extremely useful Not useful
    Instant text message exchange through negotiation windows
    Extremely useful Not useful
    Using NetMeeting for audio and video information exchange
    Extremely useful Not useful
    Preparation and exchange of final agreement
    Extremely useful Not useful
    Negotiation history
    Extremely useful Not useful
     
    SimpleNS:
    Representation of the negotiation problem
    Extremely useful Not useful
    The structure of the negotiation process
    Extremely useful Not useful
    Separation of offers and messages
    Extremely useful Not useful
    Negotiation history
    Extremely useful Not useful
     
    Inspire:

    Representation of the negotiation problem
    Extremely useful Not useful
    The structure of the negotiation process
    Extremely useful Not useful
    Notification of changes by email
    Extremely useful Not useful
    Separation of offers and messages
    Extremely useful Not useful
    Rating of your and the opponents’ offers
    Extremely useful Not useful
    Offer exchange mechanism
    Extremely useful Not useful
    Negotiation history
    Extremely useful Not useful
    Negotiation dynamics graph
    Extremely useful Not useful
    Post-settlement phase
    Extremely useful Not useful

    MeetingOne:
    Collaboration on negotiation documents (ability to see/share documents, websites, applications..)
    Extremely useful Not useful
    Ability to see the changes made instantaneously when collaborating
    Extremely useful Not useful
    Ability to transfer files to all or specific participants
    Extremely useful Not useful
    Ability to chat
    Extremely useful Not useful
    Ability to give/receive instant feedback
    Extremely useful Not useful
    Ability to use voting; polling to negotiate offers
    Extremely useful Not useful
    The audio conferencing component
    Extremely useful Not useful
    How easy to use was the audio conferencing?
    Extremely easy Not easy

    SmartSettle:
    Structure of the negotiation process
    Extremely useful Not useful
    Mode of communication
    Extremely useful Not useful
    Notification of changes
    Extremely useful Not useful
    Package Rating display
    Extremely useful Not useful
    History of negotiation
    Extremely useful Not useful
    Satisfaction graphs
    Extremely useful Not useful
    Offer exchange mechanism
    Extremely useful Not useful
    Suggestions made by the system
    Extremely useful Not useful
    Joint gains mechanism
    Extremely useful Not useful
     
  19. What feature(s) of the system you used did you like the most?

     
  20. What feature(s) of the system did you like the least?

     
  21. What feature(s) would you like to see in the system you used?

     
  22. Given your experience with the system you used in this negotiation, would you use the system again? (Select all that apply:)
    To practice your negotiation skills? Yes No
    To prepare for a negotiation? Yes No
    To conduct an actual negotiation with another party? Yes No

    If you would use the system to conduct actual negotiations, then:
      The negotiator would need sufficient practice with the existing eNS Yes No
      Only if changes were made to the eNS Yes No
      Only as a tool to be used together with face-to-face negotiations Yes No

  23. If this system was used in a real-life bargaining situation, what benefits would you expect the negotiating parties to experience? (choose as many as appropriate)
    no real benefits would be achieved
    better settlements for both parties
    less time spent on negotiations
    behaviors of negotiators would be less antagonistic
    attitudes of negotiators would be less antagonistic
    other specify

If you have any further questions, comments, suggestions, we are interested in hearing them.
.... Thanks once again.

Please send us your comments!